Alistair Nakhai

Led complex technology and transformation programs for blue-chip clients, ensuring regulatory compliance and seamless service delivery.

• Managed multiple projects within the ECB Network Segmentation remediation program at HSBC, ensuring alignment with regulatory standards and minimizing service disruption across assigned projects.
• Acted as the primary liaison between the CTO and Business units, facilitating communication and coordination for seamless Service Migration within complex enterprise environments.
• Proactively managed risks and issues, implementing mitigation strategies to prevent disruptions and ensure project continuity while developing and executing comprehensive transition plans.
• Secured stakeholder buy-in and ensured minimal service interruption across critical transformation initiatives.

Orchestrated delivery of over 100 monthly infrastructure projects within a £3M+ annual technology portfolio across diverse platforms.

• Managed a £3M+ annual technology portfolio, orchestrating delivery of over 100 monthly infrastructure projects across Big Data, IoT, Salesforce, and Cloud Migration into AWS, Azure, and Google Cloud Platform, driving a 40% increase in operational efficiency.
• Led a specialized network architecture and delivery team to deploy a Big Data platform spanning 2 data centers, utilizing Hadoop and Cloudera with an ecosystem of 20+ tools, managing an initial deployment investment exceeding €3 million and supporting over 500TB of data processing capacity.
• Supported the customer's Cloud strategy by coordinating migration activities to Google Cloud Platform, successfully transitioning 30+ applications and reducing infrastructure costs by an estimated 20%.

Established and led a Management Consulting and IT Solution firm, generating over £1 million in annual revenue within two years.

• Established and scaled a Management Consulting and IT Solution firm, generating over £1 million in annual revenue within two years by providing services to clients including Reply and Vodafone.
• Led a 20+ member virtual team utilizing Agile methodologies to consistently deliver 5+ projects annually, achieving a 100% on-time and on-budget delivery rate.
• Implemented business process automation for Vodafone, reducing delivery times by 40% and increasing project throughput by 30% through deep dive program analysis.
• Expanded client base by 30% for an asset management company (Belgrave Capital) within 18 months through strategic business development initiatives, resulting in a £500k increase in annual revenue.

Identified and secured critical contracts, re-engineered processes, and optimized IT portfolios for enhanced service delivery.

• Identified opportunities that secured an £880k Disaster Recovery contract through comprehensive risk analysis.
• Re-engineered processes leveraging ITIL and eTOM frameworks, improving service delivery by 30% and reducing incident response times by 25%.
• Aligned a £1.5M IT portfolio with business strategy for the Premier Banking division, implementing proactive project monitoring using MS Project and financial analysis.
• Reduced project delays by 20% and increased project completion rates by 15% through strategic portfolio management.

Managed multi-utility CRM system development and regulatory approval processes, enhancing organizational performance and securing key contracts.

• Managed the development of a multi-utility CRM system for a technology-consulting firm, overseeing a £500k project that supported over 5,000 customer accounts.
• Produced requirements definitions and managed a team of 10 offshore software engineers, completing the project 15% under budget and two months ahead of schedule.
• Successfully obtained regulatory approval for a new entrant into the UK utility market from Gemserv & Elexon.
• Secured a US utility client's 'Choice Vendor' award and negotiated contracts valued at $2M between the organization and SAP/Oracle by overseeing the entire RFP process.

Managed facility services and energy management for high-profile clients, generating £2M in annual revenue.

• Led a team of 20+ technicians responsible for facility services, plant maintenance, commercial activities, energy use tracking, and administration for multiple high-profile clients, generating £2M in annual revenue.
• Delivered 25% total cost savings for accounts including British Aerospace and QEII Hospital by implementing utility audits (15% savings) and preventative service measures on plant maintenance (10% savings).
• Implemented comprehensive energy procurement strategies to optimize utility consumption and reduce operational costs for key clients.